429

Office 365 Backup, Veeam

Veeam Backup for Microsoft 365 SharePoint “The remote server returned an error: (429)”

The nuisance error, “The remote server returned an error: (429)” in Veeam Backup for Microsoft 365 indicates that you have exceeded the request rate limit imposed by Microsoft. This occurs when too many requests are made to Microsoft within a specific time frame. We commonly see this during the initial Veeam for M365 backup and the error resolves itself during the automatic retry, which is enabled by default. If you would like to make changes on the backend in Microsoft, such as editing Retry-After headers or decorating traffic, you may refer to this Microsoft Article on how to avoid getting throttled in SharePoint. If the (429) error persist, please reach out to us at Support@Managecast.com. We’re happy to assist in troubleshooting and resolving your issue.

Office 365 Backup, Veeam

Veeam Backup for Microsoft 365 “The remote server returned an error: (429).”

The code (429) in Veeam Backup for Microsoft 365 indicates that you have exceeded the rate limit imposed by Microsoft. It occurs when too many requests are made to Microsoft within a specific time frame. Here are some recommendations in handling the (429) throttling issue: • Upgrade Veeam. Veeam has released Veeam Backup for Microsoft 365 7.0.0.3007 which addresses the (429) warning. • Allow retries. (429) warnings normally clear up on a retry. Retries should be enabled by default. If retries are not enabled, you may turn these on in the last tab of the job settings. • Temporarily disable EWS Throttling Policy. Additional information can be found here at Veeam and Microsoft. If the (429) error persist, please reach out to Managecast. We’re happy to assist in troubleshooting and resolving your issue.

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