SMTP

Veeam

Veeam Agent for Windows “Sending e-mail report Details: The remote certificate is invalid according to the validation procedure”

When a certificate change to the SMTP server that your Veeam agent uses to send out notifications occurs, the notifications may start failing to send. Your jobs will begin displaying the warning message, “Sending e-mail report Details: The remote certificate is invalid according to the validation procedure.” This can be easily resolved by running through the email notification settings and testing that it can connect. 2. In the Configure and test email notifications window, verify and test your SMTP email settings. Selecting Test Now will test the current settings. 3. If the Test Now fails, you may need to make a change to warrant Veeam to rescan the certificate. Veeam will only rescan the certificate if a change has been made here. Clicking the Mail server drop down, switch it to one of the other options, then switch back is a significant enough to warrant a rescan. Click Apply to initiate the rescan. 4. You should be met with an alert stating that the certificates are mismatched. Continue through the certificate window. Run the Test Now option to verify Veeam can now connect. There may be other reasons that could be interrupting the communication between your Veeam Backup Agent for Windows and the SMTP server. If you would like further assistance please contact Support@Managecast.com.

Veeam

Veeam “Unable to connect to SMTP server because of invalid credentials or connection settings”

From time to time, there are changes and updates to your SMTP server that may adversely affect you nightly reports. Your jobs will start throwing Sending e-mail report warnings that Veeam is “Unable to connect to SMTP server because of invalid credentials or connection settings” and/or “the remote certificate is invalid according to the validation procedure.” Resolving the SMTP warning is quick and easy as long as you know where to look. Here are the quick steps to checking and re-accepting the SMTP certificate: There may be other reasons that could be interrupting the communication between your Veeam backup server and the SMTP server. If you would like further assistance please contact Support@Managecast.com.

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