Managecast Support

Managecast is dedicated to providing world-class support to our clients and to lift the burden of monitoring and managing the backup and recovery process as much as practical.

Full-Service Support by Managecast

We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. You may email us, call us, or open a ticket online. In most cases we will respond within an hour or less.

Please indicate if you need EMERGENCY support for Disaster Recovery or other time-sensitive issues.

If you need support, please consider the following options:

  • Email at any time.
  • Call 513-735-6868, Option 1
  • You may open a ticket online by filling out the form to the right.