Asigra Slow Seed Import

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We recently discovered that Asigra DS-System v13.0.0.5 seems to have a serious problem with importing seed backups. This problem exposed itself as we attempted to import 5.5TB of seed data. We then performed additional testing by backing up a small Windows 2008 server. The seed backup was a little under 3GB. On v13.0.0.5 the seed import took 55 minutes. On the same infrastructure, the same server seed backup imported into a v12.2.1 DS-System in less than 3 minutes.

In addition we are also seeing the error “cannot allocate memory” during the seed import process even though we have tons of free RAM and disk space.

We have notified Asigra and they are attempting to reproduce the problem.

Update 12/4/2015

In testing, and working with Asigra, we have found that if you create the seed backup without using the metadata encryption option then the seed import speed is acceptable and imports quickly.

Update 12/8/2015

Asigra released DS-System v13.0.0.10 to address this issue. Testing shows it does indeed solve the speed issue. Thanks Asigra!

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