It isn’t uncommon to come across an environment that has limited to no access to the internet. This can be for many reasons such as security or regulations. In these instances, your Veeam console won’t have the ability to reach out to the Veeam database to update the SuspiciousFiles.xml, which logs known malware extensions.
Here areas steps to download and update the xml file manually:
- Download the latest file from Veeam HERE.
- Transfer the file to the Veeam server.
- Replace the current SuspisiousFiles.xml file.
Filepath: C:\Program Files\Veeam\Backup and Replication\Backup\
- Restart the Veeam Data Analyzer Service.